playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 4059888361
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in without needing a password or email. This convenient method simplifies the login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after a reasonable time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active number. If your number has changed, submit your updated KYC details via email to the customer support system to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can enjoy the new features and gameplay.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for money earned from gaming, not for bonus amounts. The earned gaming money is the only eligible amount for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
For this app, you are required to complete and submit all your KYC (Know Your Customer) details, which includes saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This is a necessary step to ensure a smooth and secure experience within the app. Please ensure that all the required information is accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for the issue to be resolved. This delay affects the overall processing time, adding an extra layer of uncertainty.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the gamer who earned it. It can be withdrawn after the gamer has used the bonus to play games. Any winnings earned from gaming with the bonus can be withdrawn separately.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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